Builder Source cares deeply about safeguarding your personal information when you use our website or inquire about our floor heating services. Throughout your interaction with us — whether through contact, quote requests, or service provision — we may receive and store data such as your name, address, phone number, email, and any details necessary to perform the heating installation or maintenance. We use this information strictly to respond to your communications, prepare estimates, schedule work, deliver or service products, and improve our overall service quality. Your information is never sold or rented to third parties for marketing, and we share it only when necessary with trusted service providers, legal authorities as required under law, or when essential to fulfill our obligations to you.

When you visit our website, we may collect technical details automatically, such as your IP address, browser type, device type, pages you view and how long you spend on them. These details help us understand how people use our site, identify and fix issues, and improve navigation. Cookies or similar tracking technologies may be in use to provide essential website functions or to monitor usage patterns, but you may disable or manage these in your browser settings understanding that some site features may then be less effective.

We take reasonable security precautions to protect your personal data from unauthorized access, disclosure, alteration or destruction. Only authorized personnel have access to the information needed to perform their duties. Should there be any change in how data is handled or if this privacy policy is updated, we will post the revised version on our website with a new effective date. For any questions, concerns or requests relating to your personal information, you may contact us.